I had spoken to the location rep about a 7:30am pick up time even though that was outside his normal business hours. He said he could be there to help me get the truck. He wound up being a no-show. Fortunately, your customer service team was able to convert my pick up to an after-hours one. Hazel was fantastic. She quickly and professionally guided me through the process and got me into my truck and kept me on schedule. Fortunately, the key was in the outside lock box - even though the truck had not been set up for after hours pick up. So, I cannot recommend the location, but can give a shout out to the scheduling team for quickly handling the issue.
James B
Secure Space Storage Farmington
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmington, AR 72730
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Professional and friendly service
Terry CNo way to drop off after-hours because Key lock box is secured with a combination lock. No instructions given about this to us at time of pick up.
Catherine MWhen someone reserves something, don't call them on a Sunday morning to tell them that reservation won't be honored.
AMANDA SOil leaking from truck all over driveway. Gas matched pickup yet was charge for 4 gallons
MICHAEL C