The guy at the office just said go on the app and it will walk you thru it. We had issues with the app. It was terrible!! The guy at this office finally came out after we were there for 20 min trying to figure it all out. All he said was just park truck here(outside of the locked,fenced in area) and drop your key in the box. I told him I wanted to make sure truck got logged in as returned, he said he would do it the next day, it would be alright. Then he drove off. Then today I get an email stating that I didn't complete my contract. PLEASE let me know what I did wrong. I actually returned truck 24 hrs earlier than necessary. The app is confusing and complicated for a 60+ person. That is all.
LeAnn W
Northwest Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Flushing, MI 48433
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The mobile pick up/drop off was amazing! Very easy, and the truck was clean and mechanically sound!
TIMOTHY CThe staff was very kind and helpful, he even pulled the truck up for me.
Matthieu PWayne was absolutely amazing! Took good care of us. Highly recommend!
MICHAEL RWayne was wonderful, so nice and helpful. The truck was clean and well maintained, and the a/c worked great. Can’t say enough good things about this specific location.
SARAH J