Nothing to improve! Customer service was excellent and everything went as anticipated. Thank you Jeff for taking care of us!
Carol L
Jims Car Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fond du Lac, WI 54935
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Jim does a stellar job as a U-haul retailer You are fortunate to have someone who is customer oriented...he was helpful, patient & pleasant to work with
Nicole BWonderful couple to do business with in renting. I would call them the power couple. Their last names are Wick and the location is a drag car shop. So these two kick a** partners. If you two are reading this go see the movie guys.
ANDREW FI did not have a problem with Jim's Car Shop at all, but I did try to bring the trailer back to a location on Fond du Lac Avenue first. This place after making us wait for customers that came in after us, finally told us they would not accept trailers. It would be extremely helpful to have that noted either through U-Haul or a sign on site. It would have saved us wasting close to a half hour there.
LOU DLast minute Uhaul called to say our original pick up site overbooked so we had to switch to Jim's Car Shop. We wanted to do a check in / pick up on the Uhaul app, but Uhaul never sent us the link. Luckily Jim came in early and was able to help us manually check in. He also was able to accommodate us by allowing us to upgrade to a larger truck. He made a stressful experience better. Great customer service! I highly recommend this location for any Uhaul truck rental needs.
Theodore K