Moving Truck Rental in Forest Park, GA at U-Haul Moving & Storage of Forest Park

1366 reviews

4374 Thurman Rd   Forest Park, GA 30297
(Across from the Auto Sun)

(404) 366-3620

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(404) 366-3620

4374 Thurman Rd
Forest Park, GA 30297
(Across from the Auto Sun)

Services at this Location:

Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Forest Park, GA 30297

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

1366 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The 1-800 -GO Uhaul was very helpful in finding a pickup truck at locations in the database. One call solved my needs. Great work!

Clarke G. 
Rating:
5.0

Perfect!

ERSKIN H. 
Rating:
4.0

The app interface is awdul

Leonard G. 
Rating:
3.0

My reservation that was booked online was changed without my knowledge and I almost lost my rental truck as a result. I placed reservation for 5400 Old National hwy location and it was changed to forrest park, ga without any notice the morning of pick up. This caused quite a bit of confusion for me.......

Jai B. 
Rating:
5.0

The associates were great and very helpful. I would recommend them over any other Uhual location

COREY K. 
Rating:
5.0

to the bosses if they can hire more employees than one person for everything I think it is not good for the business

RICARDO V. 
Rating:
4.0

The u hall i rented was an older model and the left head light was not working please make sure all lights are working on the equipment thank you

ALMA M. 
Rating:
2.0

Have gas and hours the same as computer

TRAVIS C. 
Rating:
5.0

Opening earlier would help me and my personal use of Uhaul. Thx

DENNIS A. 
Rating:
4.0

The customer service person who checked me in was very professional.. I want to encourage his behavior and thank him him.😊

VICKIE F. 
Rating:
5.0

Nothing everything was just Great I really want to say THANK YOU to SIMONE HILL he was so nice and Very Professional he went over my reservation with me to make sure I got what I reserved he deserve a BONUS he is the reason why I will be doing a lot of business with Uhaul I am a vet Satisfied Customer .

KARAJ H. 
Rating:
5.0

I want to pass along a compliment on the young man that assisted me with my return, his name is Canaan Green. We have had his assistance on many occasions before but I just got his name. He is a wonderful young man, very knowledgeable, through and polite. He deserves some sort of recognition for everything. Please see to it that he recieves more than just a simple part on the back.

Elaine R. 
Rating:
1.0

I walked in with a pick up at 5:00pm , all the counters were empty wasn't greeted in or anything . I had to walk around the other side of the counter being that boxes blocked the view to find a very inattentive clerk . As we approached , he didn't even OPEN HIS MOUTH no hi welcome to uhaul how may I help you instead he just stared at us until we decided to say well hello I'm here to pick up a truck . He replied Okay did you check in ? I asked check in as far a what ? I made the reservation online . He says look on your phone and do what it's telling you . Okay so as I'm trying to do that the service in the building is HORRIBLE so it's not loading I tell him , he says well I DONT KNOW you can stand by the door . ( the automatic door while it's 40 degrees outside & I had a toddler child , I asked is there any way he can check me in on the computer he says no . So we go outside to get service in the cold while he just sits there attempting to do NOTHING not even the minimum. I clicked pick up my truck , then I was directed to a contact us page saying I had an issue with a previous uhaul . I asked him what it is about he says “ OH YOU MUST AINT PAY THEM “ first of embarrassing & second rude . So now it's 20 minutes past the pickup time I'm calling the rep and on hold for about 10 minutes . There was a system error & there shouldn't had been anything about an outstanding issue . So it was removed from my account immediately. When I walk back in , mind you i was in route to Budget rental because I was just not going to spend my money at this Uhaul place . & I still went against my first thought & turned back to return to Uhaul. I come in , he still doesn't speak first , I had to state my business. He didn't Try to say hey did you call them did you get anyone or did you get it resolved just sat and looked at me until I spoke first . I told him it was a system error & I didn't owe anything . He didn't even had the decency to say well I apologize for that inconvenience or NOTHING just “OH” literally that's all he said was “OH” so I'm like okay look can I get the truck it's already 5:30 . He say did you check in on the phone so Deja Vu all over again I have to stand outside in the cold to load this online check in ... I also rented a dolly . After I checked in he gave the key . Assuming that I paid for the dolly I thought he would know which I'm SURE he did see my reservation and how long I booked it for & what I added on to the order . So it's not like he was unaware just downright nonchalant and rude . So I left with no dolly until I got to where I needed to be opened the cargo and no dolly . I had to DRIVE BACK & again no apologies no nothing this time it was “ oh my bad it's still in the other truck “ . I rented the truck for 2 hours by the time I got done dealing with him it was already 6:10 so now I have to return in 50 minutes & I also put more miles on the truck having to come back to the location because Uhaul decided to hire a person who isn't even a people person and doesn't deserve this job . I've never been soooo UPSET & helpless . I mean he wouldn't even TRY to help me sign in his best bet was for me and my daughter to stand by an automatic door with the Sun down & it was freezing . I really needed that Uhaul but I will NEVER EVER rent with Uhaul again this location ruined it for every others location . It was such a hassle and disgrace that he'd give me such a hard time . As a grown man & I understand the LGBTQ community but he was SOOO evil spirited & so snappy like he had an attitude with me as soon as I walked in & I still spoke respectfully when honestly he deserved a slap in the face . Never ever coming back

Trevonne F. 
Rating:
5.0

The customer service was great!

IVAN S. 
Rating:
4.0

Service was very good and professional.

CALVIN G. 
Rating:
4.0

I feel the rates are over priced for less than one day use.

JOHNNY M. 
Rating:
5.0

Nothing

Leonard R. 
Rating:
2.0

I was told to leave the keys in the truck because the employee was working by herself

aiesha R. 
Rating:
5.0

I do not care for the extra fees $0.99 a mile is crazy I went 15 miles back and forth and it cost $71.99. I was really trying to stay on a budget. Too much.

REMY R. 
Rating:
5.0

Impeccable customer service!!

JEFFREY A. 
Rating:
5.0

I would not recommend U-Haul to anyone the location on Thurman road was great but the location on Tara Blvd was horrible. I spent $850 more than I was suppose to cause of their negligence and lack of information

Eric N. 
Rating:
1.0

This was the worst experience of my life. I had a reservation for a 15” truck. Upon arrival at the location we waited over 30 mins to find out the truck we rented was not even there and was rented to the person in front of us who had no reservation. The uhaul employee then took another 30 mins to try and find us another truck which was another 30 mins away from the location we were at. I took an Uber there and now have to pay to go to this other said location. The employee offered us a ride in his personal vehicle. Arrival at second location, the truck was not even ready and they just threw the equipment at us and told us to load it ourselves. This whole time I have paid movers through uhaul waiting on the truck and because of the amount of time This process took almost left and ended up Costing me more money. The entire move the truck had a leak through the drivers side window and soaked us for 4 hours. Also all of our belongings in the back were soaked too.

Michael E. 
Rating:
5.0

Although the location was not the location I reserved the customer service representative was excellent. The location was out of our way

Alexander B. 
Rating:
5.0

A1 consumer service.

SAMUEL M. 
Rating:
4.0

The truck didn't drive as smooth as expected.

Valencia S. 
No reviews have been submitted for this location.

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