Excellent customer service, ease of return process.
MARK T
BTA Self Storage Forney
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forney, TX 75126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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customer service lady was so personable, made the experience easy.
CLARISE Tvery pleasant and helpful
BENNIE JAfter delivering the truck, the employee stated we were a little lower on the gas than when picked up. She said she figured she would let us know so that we didn't get charged the higher amount in gas from Haul if we preferred to do ourselves. Of course we preferred to add the extra gas. Before we left to get the gas she said when you come back just park the truck in the other parking lot and we agreed. We got the gas at the Chevron next door to BTA and parked the truck where she requested. She didn't come out to check the gas while we were there and we failed to get confirmation that the gas was sufficient. Two days later I was charged $60 by them. I'm assuming it was for gas. So they charged ne ANYWAY for gas that I had put in there to satisfy the insufficeny. This is terrible customer service from BTA. If the $60 wasn't for gas there shouldn't have been a charge without my knowing and or permission.
BRENDA BGood Job
DOUGLAS W