The worker did not check our truck in at the time we dropped it off she was lazy and waited two hours later to check it in. I took a picture of proof to show that. I even called her to ask why it wasn’t checked in yet she said it would be did by end of day. The receipt that was sent was different from the one that was given to me. I will be calling corporate tomorrow morning. Don’t go to this location for your truck needs!
Leroy H
BTA Self Storage Forney
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Forney, TX 75126
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Kayla from the Forney location was awesome. She has a great personality very Customer Service oriented a nice smile and she deserves a raise. She also deserves a promotion, knows her job well and goes out of her way to take care of customers. I wish I can give her a hug.
JOHN GToday who was at the front desk was professional and had a great customer service.
Dennis BGreat Customer Service yes I will let friends and family members about my service I received great job
Martha PThey were excellent. Fast and efficient. Definitely will use them again
Tameka C