Appreciated the help and the flexibility on where to drop it off.
ELIZABETH T
Pinedog Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
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Customer Reviews
- 4.5 Average Customer Rating
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Truck rental for a few hours= $29.95. Addition charges=$143.00. NEVER use them again.
Cary HI took the trailer to the scheduled drop off location, Pinedog Automotive, on Monday June 30, 2025. The place looks a lot like a junk yard. As I pulled up someone came out to help before I even pulled into their property. . He unhooked the trailer and started wheeling it away. I asked, "Is that it?" He replied, "Yeah, I'll get it checked in and send you an email in a couple of minutes." I didn't get the email any time Monday. Tuesday, I got a text, I assume from corporate, asking me to verify when I will be returning the trailer. I dove to Pinedog Automotive and explained to the person that I never got an email from him and now I have a text from corporate about returning the trailer. He said, "I guess maybe I didn't get it checked in yet." He looked it up on his computer and said it's not due til tomorrow and he would get it taken care of. I told him I want it checked in and to be done with it. So he did go ahead and look through the trailer and check it in while i was there, and I got and email verifying it is checked in. Although the email states I returned it July 1 not June 30. This guy does have multiple plaques on his wall from U-haul commending his good service. I don't know how he earned them.
DANIEL HGood job
James HReturned after hours, parked on the street.
Patrick B