Truck rental for a few hours= $29.95. Addition charges=$143.00. NEVER use them again.
Cary H
Pinedog Automotive
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Collins, CO 80524
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Customer Reviews
- 4.5 Average Customer Rating
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I took the trailer to the scheduled drop off location, Pinedog Automotive, on Monday June 30, 2025. The place looks a lot like a junk yard. As I pulled up someone came out to help before I even pulled into their property. . He unhooked the trailer and started wheeling it away. I asked, "Is that it?" He replied, "Yeah, I'll get it checked in and send you an email in a couple of minutes." I didn't get the email any time Monday. Tuesday, I got a text, I assume from corporate, asking me to verify when I will be returning the trailer. I dove to Pinedog Automotive and explained to the person that I never got an email from him and now I have a text from corporate about returning the trailer. He said, "I guess maybe I didn't get it checked in yet." He looked it up on his computer and said it's not due til tomorrow and he would get it taken care of. I told him I want it checked in and to be done with it. So he did go ahead and look through the trailer and check it in while i was there, and I got and email verifying it is checked in. Although the email states I returned it July 1 not June 30. This guy does have multiple plaques on his wall from U-haul commending his good service. I don't know how he earned them.
DANIEL HGood job
James HReturned after hours, parked on the street.
Patrick BI was charged multiple times due to the system being down and it took almost an hour to get the money. The pickup location changed on me, and there was no dolly available despite registering for the reservation a week or two prior. The rev limited made it unable to go the speed limit and keep up with traffic at times on the highway, creating safety issues.
Nicole S