Was charged six dollars for blankets and never received
KYLE S
Kraft Road Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Gratiot, MI 48059
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Everything went really smooth. The staff was extremely helpful and courteous
ANTONY Bgood service and fast to get your rental.
louis sCustomer service was flawless, Andrea was the Manager on site and she was extremely helpful would recommend this location to anyone looking for quick and friendly service.
Monica BThe location itself is fine. My bigger issue is the entire process of checking the truck out and returning it. It puts far too much responsibility on the customer. Taking multiple photos, following a long set of instructions, and completing all the required steps feels excessive. It ends up feeling like I’m doing all the work while the dealer does almost nothing. This should be far more streamlined, similar to renting a car. Given the size and scale of U-Haul, the customer experience should be much more efficient and service-oriented.
KEITH W