The individual at the location was excellent, but my overall uhaul experience was not so great. I rented the same size trailer 6mths ago for 900 something going in the opposite direction. When I first tried to book going the other way they wanted 1600 plus. I called uhaul directly and got it down to a total of 1460 including deposit. They said gander was not a good rental spot and it would likely sit for months before renting so I guess that justifies the 50 percent increase. I agreed to the slightly lower price and went on my way. Unfortunately during our trip we had a serious medical emergency that delayed us for nearly two weeks during which time I received at least 2 or 3 calls wondering when I would arrive at gander because someone wanted to rent the trailer right away. When I got unloaded and dropped the trailer off the branch was closed. I later received a charge on my credit card for a extra 147 dollars above the fact they kept my 100 dollar deposit.. I WILL NEVER RENT FROM UHAUL AGAIN....and I will do my level best to discourage anyone else from renting.
andrew h
Ubuntu Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort McMurray, AB T9H3K8
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Customer Reviews
- 4.0 Average Customer Rating
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Richard was very helpful.
BRIAN MAll good people are good and friendly
Michael DRichard was awesome. Customer service above and beyond.
Michael WTrucks windows and mirrors were very dirty, outside winter conditions.
Phil S