Exceptional customer service, the support for whatever questions I had, were answered promptly.DAVID R.
Customer Reviews for Ubuntu Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome guy perfect 👍Mohammad usman A.
Customer did not leave a comment.Muhammad usman A.
Customer did not leave a comment.Jeff J.
Customer did not leave a comment.Mike D.
Customer did not leave a comment.Alexander C.
The owner was extremely helpful and friendly! Highly recommend this location.Jenine H.
Customer did not leave a comment.Victoria M.
Customer did not leave a comment.Ahmer M.
Furaha was not professional. He almost refused to process my truck rental because he would not accept payment by debit. So he made it sound like he was doing me a favor that he had to use some credit card (NOT WHOSE) I was told my your customer service over the phone that I could process my truck rental with Visa Debit. I paid $35 extra to Furaha because the system would not accept payment by Debit. He almost wanted me to come later in the afternoon even though my appointment was in the morning. He sent me a text that he would not be available. I refused I went there .It turns out he was present. I asked, due to some commitment I would not be available to pick up my cash balance. So I asked him to e-transfer my balance out of the $100 cash deposit. He refused saying It iis a must that I have to collect cash at his location. Overall I am disappointed.Moyzie J.
Sorry I am not good with names but he was really helpful and pleasant!Nadia D.
I have to make complaines about your company they charge me more what supose to be like i use cube truck for 11 kilometer and charge me about 14 ou 15 k and worker richard he not tell me about fees like envirement fees and protection fees and if i know cost me over 90 bucks im not gonna rent from you guys only for 11 k pay almost 90 $Omar K.
We were told that if we called the # when we got to Edmonton and took the unit back to where they ask us to then we would get $50 off! We we charge an extra $50 that we were not aware of and we used the unit for 6.5 hours and we told that we would not be getting the $50 back on return as that was not being offered when we got to Edmonton! Picked up at 12pm Sept 3,22 returned at 630pm Sept 3, 22 and were charged for 2 days total charges 466.67 was charged to my credit card! And then the service of calling seemed rude and not a pleasant experience! We have rent through Uhaul before and were shocked at what we had to pay! Use a trailer just over a year ago and paid 580$ to travel from Grande prairie to ontario ???Nicole V.
excellent serviceIrne C.