At checkout an employee was very rude and unpleasant.Robert D.
Moving Truck Rental in Fort Myers, FL at U-Haul Moving & Storage of South Fort Myers
Fort Myers, FL 33907
(Between Page Field & Beacon Manor)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Fort Myers, FL 33907
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Easy drop off!gina P.
Make sure the customer knows that the trailer is wired with the standard flat plug, and they are responsible for any conversion plug necessary for their vehicle.Craig M.
Better communication between call center and pick up facility. Information concerning promised discount was not conveyed to pick up location therefore I paid full price.Benjamin M.
huge dealership, cashier was very friendly as were the guys outside for hook up, I would recommend them anytimeEdward O.
Great customer service. The lady at the desk was awesome. The gentleman who helped with the trailer hookup was also very helpful and pleasant.Brian K.
Good enjoyable experience.duane C.
Easy process!William N.
I was issued a 5 x 9 motorcycle trailer one-way from Fort Myers Florida to toms River New Jersey. Upon arrival in New Jersey it was noted that the left tire was totally damaged and unevenly worn . The representative in New Jersey told me this trailer should I never left Florida. It could've caused a deadly accident. Totally unacceptable. Furthermore I was guaranteed a free storage unit upon my arrival. The location where I arrived to have no vacancies. I had to drive 20 to 30 minutes away to a different location to try and locate a vacant unit. After being told at the second location there were also full and no vacancies, the representative there found a cancellation and I finally got a unit. It was totally an unnecessary stressor for me after a 2 Day Drive from Florida to New Jersey.Javier R.
We rent a UHaul every six months. And every time there's an issue. Fortunately, the fact that your consistent, I try to prepare for it. This time, as soon as I stepped in the truck I took a picture of the mileage and fuel. I brought the truck back with more fuel than when I picked it up and have pics to prove it. I was told that if I didn't go put more fuel in it that I would be charged. Even after showing the pics he was still going to charge me until I got pissed. I'm looking into other options for the next timeThe Caper Beach S.
I made a reservation on a Monday for a job I had on a Friday. I showed up at 7am to honor my reservation only to be told they did not have any trucks available. I was told I could switch my reservation for the next day or wait till the truck I needed was brought back. I waited at home till 9:15 and shows back up only to be told they still did not have any trucks. I told the last time. After a heated exchange,I was giving an upgrade to a 115ft and was told my likes would be comped(which they weren't) for the same price. They did not honor there $50.00 dollar reservation guarantee. I will never use that store again Bad experience from pick up to drop off. Everyone there was rude and let the customers know about it.David M.
The car needs set up with straps ready to use Or remind us to rent 4-6 straps that would make the work easierKlaus B.
I have been trying to call you in regards to when I picked up my Uhaul. I was told at the pick up location that I had been put on "ehold" because of an accounting problem. Or there was an angry distributor that put me on a hold. This is discrimination. I had to wait and my fiancÃ© was waiting for me to get the Uhaul. It doesn't make sense because I always pay my Uhaul bills. I plan on moving my fiancÃ© and my brother in law from Indiana/Illinois to Fort Myers and wanted to use Uhaul but I feel as if this was discriminatory created an issue. I want this resolved. My contract was 25375003DANIEL S.
Better corporate customer support on phone waited a hour and 20 minutes in hold. Then the lady said she would have the local store call me and still never heard from them.Megan O.
Not enough employees yo take care of many customers, long wait to get the equipment Put me on hold when I called for more than 15 minutes then decided to hung up Only one person outside Manager (owner) not friendly at allEd A.
Best Uhaul center I've ever been to...and been twice during my move. A+!!William L.
There was only 1 person working the counter and lots of people in line, I would suggest 2 people working the counter.Michelle L.
Drop off location for me. Everything went very slow. People that worked there didn't seem too concerned about being efficient or friendly... Plenty of room for improvement here!!!Andre A.
Was on hold for almost a hour to speak to someone.. need more operators. Had to walk almost a block to get the truck then bring it to them to check it out, the yard guy should be responsible for thisJoseph M.
People were quick and helpful. Was in, checked in, and on the way in minutes.LESLIE S.
Excellent customer service very caring and respectful staff. Manager Eli operates this facility professionally.Jimmy U.
counter guys were really helpful, and called the "delivery" dept. to make sure I had a dolly. when I checked, there was no dolly in the truck so had to wait, and it's a really big place so lots of walking, but that's to be expected. Mom's attic had not been swept out but rest of the truck was clean. Overall, this is a busy place so a few hiccups are okay, and everyone was friendly and courteous. One suggestion - when a 68 year old senior lady rents a truck, it might be helpful to show her how to unlatch the latch, make sure it doesn't get caught when the door rolls up, and how to dispatch and secure the ramp. Luckily, days before my move, I went to see the truck and a helpful guy explained all that then, but the delivery team basically hands you the keys. Just a little more operational information is helpful. Thanks!Sue C.
Nothing. I do want to say the Nigel was very friendly and expedited the process of returning the truck quickly.TERENCE R.
The rear view mirror was missing a screw so on the highway the mirror would close in and become useless. There was no knob to turn the AC up or down. I had to stop and buy needle nose pliers to turn it. I pointed out these issues to the guy in the am and he could of cared less.Richard R.
Better signage to know where to go upon arrival. On another note, everyone there from the lady who rang me up to the young man who helped me with the trailer, to the young man who disconnected -- all of them were so pleasant and represented your company very well. (I was there at approximately 11 a.m. and returned at approximately 3 p.m. Saturday.)Raymond S.