The reservation was for 9:00 am. The location doesn’t open until 9:30. No one showed up until 10:40. Then she was rude when I mentioned them being late. I wound up doing mobile check in (didn’t know that was an option). Cut my ankle trying to take photos of the truck because of where they had it parked. Truck was filthy, could barely see through the windshield. Had to immediately get gas because they left it so low. And the truck sounded and performed terribly during the entire 10 hour trip. We had to shout at each other in the cab because it was so loud. The engine sounded like it was going to fall apart. It wouldn’t go over 35 MPH uphill, with the gas pedal to the floor. It chugged and chugged for 10 hours.
Cheri M
Clear Home Freedom
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Walton Beach, FL 32547
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Area is very small. Only one way in and out. Not ideal for big trucks let alone a trailer
Christian CStart with the same level of EXCELLENT Customer Service provided today...and build from there!
EDMUND SNever even checked my ID to confirm who I was. Just handed me the keys and let me take the truck.
Devon WFast and friendly turning in the truck. Definitely recommend this place!
Edgar A