Yes, was very satisfied with your company and i have recommended your company to my brother. Thank you, Galin and Bill Mathis
WILLIAM M
Grab N Go
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76114
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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When I got the truck it smelled a little bit like cat urine. Totally fine otherwise. For the location, I just had to wait a little while to get my keys, a little awkward because he followed me but didn’t really say anything to me.
DIAMONIQUE GThe tires were pretty flat. Didn’t receive any help attaching to my truck.
NICHOLAS SU was charged for 3 days and not two.
LARRY SYour agent was difficult to understand and contentious. Agent could not speak English well enough to be understood and this resulted in several misunderstandings. I had a large house to move over 900 miles and was charged for an extra day when I was a couple hours over my return time. I was late because I had to make extra stops along the way because the mirror on the truck was loose and constantly needed adjusting. I was exhausted, my bank account drained and I feel that the extra charge was unjustified especially because of the extra stops I had to make. In addition, there were several U-Haul trucks on the lot so your company was not losing any customers on my account. U-Haul should provide a more flexible return policy by allowing a waiver for some or all of the late fee when a customer returns on the day designated but a couple hours late, especially because of faulty equipment. I will not rent from U-Haul in the future nor recommend your company others.
ALVIN W