The associate I worked with was friendly, knowledgeable, and pleasure to do business with.
RAY T
Right Move Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76164
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The check engine light was on, it was very dirty and I was very over charged and still haven’t received my refund.
Lukus RI rented a truck for a move and the air didn't work, I spent all day in the heat, that's not a good service, I'm dissatisfied because of that and I'll tell you when I return it and they charged me for everything, as if the truck was in good condition is not fair
Juan RI got rerouted to a location further away than I wanted. My original location was only 2 blocks from my move. The area of town I was sent to was very sketchy to the point where I didn't feel safe in the area. The couple running the store sold me a $15 lock that I didn't even need for the truck (scam) and were so slow with service. I returned the truck within 4 hours as we were done only to get all the way back to the location and they had closed for lunch. Would have been nice to know when I pick up the truck when they wouldn't be there. Then had to make a second trip to return the keys and the cart. Will likely not rent from Uhaul again after everything that happened.
Elizabeth AThis place was rude and disrespectful towards me. I’m a business owner and moving to a bigger building that my contractor told me they would be done the next day so I loaded up the uhaul. The contractor didn’t get done until 3 days later I notified the u haul and everyday for 3 days they hounded me and talked to me very unprofessionally telling what do you us to do about these other customers who want that truck I explained to them my truck is loaded and my contractor said one day and actually took longer because of some issues doing the floor and the lady was so rude to me making me feel like I did something wrong it’s my fault that this other customer doesn’t have a truck I repeatedly told them I was so sorry but they acted like I was getting on their nerves and told me I will never be allowed to rent from this location again. Well I’m a paying customer and y’all got every dollar for the the time I had the rental so why make it hard and disrespectful to me y’all charged me for the days I had it that’s fine I understand business but to banned me and treat me if I stole or didn’t pay for the your inconvenience isn’t how to handle a good customer. Things happen that are out of our control you guys need to understand I’ve rented uhauls plenty of times to see actually how much I use uhauls every year at least 12-15 times a year for the last 8 years but I’ve never ran into any other location that treated me this way. Never again
Soksombou C