I will never go back to that location ever again . I had to wait an hour both times to rent it and return it bc I didn’t know you needed a gate code. Called the uhaul lines and the customer service person was rude all of them!!! I’ll go else where from now on!!
Jason S
Secure EZ Storage Franklin
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, OH 45005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The lady who works there couldn't make it in when I was do for pick up but called and set me up for the 24/7 mobile rental, gave me a gate code for entry and made sure I had all info needed for my rental. She was there when I dropped off and made sure we parked easily and got the truck returned for us. Great service and good location.
Kyle BWorst pick up and drop off experience I've ever had. App sucks and the drop off location had a gate. Bring back the humans!
DAVID BHad a snag in the mobile rental process so the very kind manager in the office helped us so we could get on our way. Definitely recommend this location.
Emmanuel ALocation not in a very nice part of town. Homeless people all over from of building owner was very nice
William k