Was a very easy, convenient drop off location. Very easy process.
SCOTT B
MSP Franklin LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, TN 37064
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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When I called to schedule this appointment, I was supposed to pick up my truck on July 5 at 7 AM which it was ready to go. But when I was finishing the checkout procedure, it had me returning the truck July 5 at 1 PM.. it’s a big truck to move my daughter and all of her stuff out of an apartment and unload that is ridiculous. There’s no way on God‘s green earth that I would’ve taken and made this appointment for such a short period of time when I had made the appointment by talking to someone, they said that it was supposed to be returned Sunday before end of business. When I talk to the people at this location Saturday morning when they opened up, I was told that they had reserved the truck for somebody else Sunday at 11 AM and that I need to have the truck back to them on Saturday, July 5 x 1 o’clock and I told him it wasn’t gonna happen. I do not recommend this place. I do not recommend U-Haul after this. It is no way caused undo stress because of just the fact of possible getting charged a boatload of money to use your company when I made a reservation y’all screwed up and double booked it and I’m the one that paid the price because my family thought we need to rush through something Just to get a stupid truck back so that we didn’t get charged an extra hundred or $200 so no I won’t be using you again
Rick LI would like to have picked up the truck before 10am. The pickup time was only available after 10am.
THOMAS BEverything was fantastic!!!!
JASON ACab was filled with ants. Found some in the trailer portion as well. Seats had a bunch of crumbs in them. Check engine light came on during our move.
INGRID B