Customer did not leave a comment.
eric siegel | Overall ExperienceSelf Storage Units in Brentwood, TN, 37027
U-Haul Moving & Storage of Cool Springs
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of La Vergne
503 New Paul Rd, La Vergne, TN 37086 View Available Units11.8 miles from this location -
Ultimate Storage
458 Bell Rd, Nashville, TN 37217 View Available Units
(U-Haul Neighborhood Dealer)12.3 miles from this location -
U-Haul Moving & Storage of Hillwood Plaza
3741 Annex Ave, Nashville, TN 37209 View Available Units12.6 miles from this location -
U-Haul Moving & Storage of Nashville
506 Fesslers Ln, Nashville, TN 37210 View Available Units12.9 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
U-Haul vehicles out all over the place never any place for customer to park
Jennifer Cullen | Overall ExperienceThe parking lot at the storage facility was very tight for our 26 foot rental truck, and the entry was blocked by several other trucks, but the manager Jon was awesome and pulled our truck all the way in and to our unit skillfully. It was a tight lot with many rentals on it, but the staff made it easy. There were a few other logistics issues/IT glitches as well, but the staff fixed each of these and solved all problems. Many thanks to Jon and his team!
AMELIA GOODFELLOW | First ImpressionsJon , Brandon, Robert and all the personal were great. This is a very busy place of business. Thank you u-haul also for your clean convenient bathrooms.
Sylvia Youngblood | Overall ExperienceI would definitely recommend the services of U-Haul if you’re checking in during business hours. I would not recommend the services if checking in after hours. The mobile app has a lot of issues.
Carrie Compton | First ImpressionsThey are the BEST AT CUSTOMER SATISFACTION I WILL ALWAYS USE THAT LOCATION
Gloria Benson | First ImpressionsJon leads by example works hard and his employees work equally as hard. They all know their jobs and maintain the facility and fleet with attention to detail. I would recommend this facility to anyone. They go above and beyond helping customers. If you haven’t noticed these day it is almost impossible to find good customer service in any business and companies it’s lost art “customer service”.
WILLIAM COYNE | Overall ExperienceI am giving a bad rating because when I got there, they had no record of my reservation. They had to redo the whole thing even though I showed them my confirmation. That was very time-consuming. Plus, I’m being charged for the next month rent even though I moved out. So this has been worrisome.
patricia perrelli | Overall ExperienceWebsite is awful. Still unable to login for 2 months. Bad / unsatisfactory experiences constantly while connecting for service on the phone. Supporting (IT) systems is truly awful and no one laid any attention to it for years. This is a place to stay away from. Not at all happy.
NAGA RAJAN | First ImpressionsAlso worked here. If I could sue I would. They are the worst imaginable and I tell everyone to move out of there. They did a lot of illegal behind the scene stuff.
Ryder Eady | Overall ExperienceSo easy and convenient, will definitely recommend
Wynn Staten | First Impressions