I dropped the truck off clean and with more gas than required. He asked if I folded the blankets. I told him when I received the truck they were in a ball in the back of the truck and some tied together and I was not going to untie and fold the blankets. He said fine I’ll just charge you $25. And they did. Not a friendly U-Haul location. Very dirty place.
MATTHEWBRENT M
Cross Road Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericksburg, VA 22407
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Verify the charges requested. The gentleman added on the $32 insurance without asking.
SHANNON EDidn’t have the equipment I needed.
Bryan SBe punctual..Peaoples time is money..the lackadaisical environment and repair shop doesn't cater to fast or friendly service.The truck i rented made a loud exhaust noise driving down the road...it definitely didn't sound or feel safe..Also the gas tank was almost on E..Entire rental experience was terrible...I will never go to this location again...
JAMES JNo customer service
MEGINE E