Moving Truck Rental in Fremont, CA at U-Haul Moving & Storage of Thornton

7405 reviews

4833 Thornton Av   Fremont, CA 94536
(Off Hwy 880)

(510) 796-3151

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(510) 796-3151

4833 Thornton Av
Fremont, CA 94536
(Off Hwy 880)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
Truck Rentals

One-Way and In-Town Local Rentals in Fremont, CA 94536

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Customer Reviews

Average Customer Rating

7405 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Keep great running vehicles

TAMMY S. 
Rating:
5.0

Great experience! Quick checkout, clean and well maintained vehicle, quick return.

JACKSON W. 
Rating:
5.0

Good customer service

TRINA R. 
Rating:
5.0

Van was very clean ,comfortable and ran very well. Will rent again. Keep it the same condition. Thankyou

TAMMY S. 
Rating:
4.0

More customer parking. Other than that, it was an excellent experience.

Andrew D. 
Rating:
1.0

It took me over 40 mins to checkout the vehicle, during which I kept going into the store even though I selected mobile check-in. The counter staff kept telling me to check on phone. It was a horrible experience and I would definitely not recommend this location, or doing a mobile checkout. Even the u-haul vehicle I got was in a really bad condition. The suspension was really bad and the entire vehicle was making creaky noises. I had a tough time opening and closing the doors. It kept complaining that the doors are not closed.

Sravani P. 
Rating:
5.0

This uhaul location is very professional the workers are very kind have excellent customer service and it's always clean including the bathroom...

ALANA P. 
Rating:
5.0

Great customer service

MARTIN K. 
Rating:
5.0

I like the touch less order. Will order again

HAMID N. 
Rating:
5.0

Very good customer service. The after hours return was a bit rough, as the website kept crashing and making me start the process over each time.

Taylor A. 
Rating:
5.0

Perhaps a little more detailed customer service would be nice although I recognize when busy the staff has to tend to other customers as well.

ROBERT S. 
Rating:
1.0

In short, Uhaul cancelled my truck in Concord morning of and gave the truck to someone else. Left me with zero help to find a new truck. There was no truck anywhere in the bay area except one location with a 15'. My reservation was for a 26'. So now I had to take a $100+ uber ride to that location and rent the truck for more days costing me more money because it required more trips to move since it was almost half the size. Rest assured I will never use Uhaul again and I will be extremely adamant to anyone moving that they should not deal with Uhaul.

NICHOLAS T. 
Rating:
5.0

Personnel were pleasant and knowledgeable on in-store resources.

Stanley H. 
Rating:
5.0

Excellent customer service and top notch equipment.

DAN F. 
Rating:
4.0

The vehicle was supposed to be available in Monterey. Reserved 2 weeks in advance. Didn't get notified until 3:30 pm the day before my move that I'd have to drive to Fremont.

CAREN A. 
Rating:
5.0

Self serve app to pick up vehicle is frustrating. Doesn't accept pictures of drivers license easily, doesn't allow adequate time to submit information, times out too soon and without warning Used it twice and don't like it.

SALVADORE J. 
Rating:
5.0

I made a reservation & the person who checked me out was polite & I didn't have to wait long.

CATHERINE L. 
Rating:
5.0

Courteous staff!!

MARK S. 
Rating:
5.0

Reservations, pickup, and return was easy peasy. Should use U-Haul more often.

LAURIN T. 
Rating:
4.0

I was not happy when I got a truck with slightly less than a 1/4 tank. Since everyone brings back with same gas level this is ridiculous. This meant I had to gas it to make sure I could make it without running out of gas then adding more gas to bring it back. Because your team is too lazy to put gas in it and give it to a customer so they only need to gas after use. I complained about this when i picked up truck but he just said yeah you should gas it twice

JEFFREY M. 
Rating:
5.0

everyone is very helpful professional

TIMOTHY V. 
Rating:
4.0

Charge to much for miles

JUAN A. 
Rating:
5.0

Why did you change your hours? I started renting because you close at 9pm. I'm gonna have to leave due to this change. Please don't tell me you changed due to COVID. Everyone is opening up now.

Vanessa G. 
Rating:
5.0

Great experience! Process was seamless, staff was textbook style customer service! Also, I got injured and had to go to emergency and to was unable to complete my move. U haul was understanding and supported our situation and worked with my wife in getting the remainder of our move done the next day with Uhaul movers Marcus and his team. Marcus was very professional and handling the move so meticulously and carefully. We're going to recommend him to anyone we know is going to move. Thank you Uhaul! For being there when we needed you! Sincerely Leo and Arlin Dequinia

LEONARD D. 
Rating:
5.0

customer service was friendly and helpful

Bryan X. 
No reviews have been submitted for this location.

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