They were accommodating and helpful through our stressful move.
JENNIFER M
Parkway Auto Body
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fresno, CA 93722
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Service was horrible
ANDRE GEquipment was not working dangerous
Peter sThe online reservation is easy however it allowed me to book a location that was closed -- so already the website is not updated. But, a phone call the next day from Uhaul directed me to a location that was nearest me that would be open the day of pick up. Completing the pre registration was time consuming. And a call to customer service indicated that some of my info that I entered was not in the system. I was told that I did not enter it. Every personality at Uhaul is different. Unfortunately I needed to speak to 6 people with regard to this rental. Also because I selected "self-pick up using my cell phone" there was 30 minutes spent over the phone to the location manager who wasnt there AND the customer service # to register even further and to refresh our browser every time we entered some info so that we could go to a lock box surrounded by bushes at the entrance of the lot to retrieve the keys and then search around 4 dumpsters to find the dollies. All told spent about 2.5hrs on this reservation when it could have been 30 min or less . Ridiculously complicated online pick up which isvtotally not wirth your time. Just go to the counter and dont enter more data than necessary.
Isabel SI was changed a fuel fee, i took pictures and miles of the dash when i picked up ( gas light was on) i returned it with more gas that it had , and still charged me for gas
NOE C