Only one person knew what to do so they had to call to just get instructions. Also, service is poor so after 30 minutes of trying to upload drop off pictures and pictures not processing m, I had to just have them call that person to do a drop off.
Christopher C
North Hall Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30506
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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DANNY SMaria that helped me with the rental and return was awsome. Very perfessional and customer friendly. She was able to answer all my questions and explain everything to me, which made everything as easy as possible.
Harold JVery friendly, helpful and she went above and beyond. Definitely next time I need a U-Haul in Georgia, I will be coming to this location.
Zachary KThe U-Haul app crashed on me while I was taking photos of the trailer to return it. I then reopened the app, and it did not have a record of my rental at all, so I could not complete the return process. I did not like not knowing if the retail was officially finalized and returned. This leaves me with a bad customer experience. The crash occurred while uploading the photos of the trailer. One of the photos was completely black, so I hit the X on the photo to retake it and that is when it crashed. I was using the app on my iPhone 14. I looked again the next day, and it does now show the rental completed from yesterday.
Mark P