They tried to over charge me, they changed my reservation so that I could be charged more added insurance on and more miles than I requested. Added more fuel that was in the truck. The truck was dirty, nasty and raggedy. It was a awful experience.The worst experience I ever had with a U-Haul dealer, I appreciate the Uhaul company, for refunding my money, it’s not the Uhaul company, it’s this dealer that was the problem.
Melisia T
VP Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, GA 30501
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Better customer service and support.Establishment didn’t care about customer
Richard RThe back of the truck was very dirty and it had some small rocks and other debris in it.
Bert WEasy check-in and in-app process
Teresa MI’m still waiting to hear back on somebody to resolve my issue. I did an online reservation and I took off the safe move as well as any Dolly. The only thing I rented was the truck and a dozen blankets. When I go to the store, he tells me that he copied the reservation from what I had done which added all of that stuff back making it about $35 more than it should’ve been. I know that there was a glitch in the system because on my reservation that I did online. I added a driver and that was never done at the store. They added things that I did not want and I am waiting on a resolution to be refunded for the things that I know that I took off.
Savannah T