I reserved a truck, large dolly and several dozen moving blankets. When I arrived to pick up the truck, there wasn’t the dolly, which I needed, nor moving blankets. When I talked to the U-Haul representative, he said none were available, would have to wait until some became available. I informed him I couldn’t wait, we were moving now. He then said for me to buy some and he’d reimburse me. I got confirmation the truck would be there, but no notice the other items would not. Why? If I had been notified in advance, I would have made alternate plans.
Duane N
Texas Pickup
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gainesville, TX 76240
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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The gas station attendant didn’t know the lock combination - took 35 minutes to finally get my keys.
RILEY WNothing. Great experience.
MARSHA K