It was really hard to pull in. There are a bunch of old cars and lots of trash all over. The office was a mess. The truck itself was not clean inside or out.Patricia T.
Moving Truck Rental in Gaithersburg, MD at AR Wireless & Multiservice LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gaithersburg, MD 20879
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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VERY GOOD SERVISEAdrienne A.
Thank you againYvette D.
AR Wireless staff was very friendly and check in was very easy. The location was nice but a little bit of a tight squeeze getting the truck up/down the hill/corner but it was ok. When I returned the truck without anyone in the store, gave the guy a call and he asked me to use the drop box for the key which was convenient. He even let us use the dolly that was already in the back of the truck My complaint is with Uhaul in general. When I made my reservation on the site (which was pretty easy and straight forward), I was never notified that my location changed. I found out when I logged into my account and noticed the location changed. Once I went to the new location, there were no trucks on the lot and the guy stated that Uhaul removed the truck the week prior with no notice to me at all. He gave me the customer service number, called it and the rep found a new location for me to pick up the truck. which added 12 miles to my round trip, which in the grand scheme of things, it is only $6 more but its the principle of it that I was never notified of the changes in locations. When I made the reservation, the email stated that I would be contact at least 7-10 days prior to my pick up to confirm location and equipment and that never happened. I rate AR Wireless Location Above Average and Uhaul as a whole as Below Average because of their inability to notifiy customers. Note: I will use them again in the future if the need arises. Penske rentals are $150 compared to $30/day for Uhaul.Mike M.
Service was excellentLORD B.
very good alwaysMYNOR S.
Exceptional service, definitely this would be my preferred location for future rentalsSaman D.
Fantastic customer service!Samuel C.
VERY GOOD SERVICEKIERSTEN M.
Very easy to work with, high flexibility and excellent customer service.Joseph T.
We appreciated the help we received. Very professional and easy set up.Daniel M.
Great guys with business. ThanksABDUL K.
Guru was very polite and helpful in every way. Jimmy DholooJIMMY D.
very good service overallBALAGURU R.
I arrived to the location and no one was there (2:30PM). When I called the number on the door, I was told to wait 5 minutes for someone to arrive. However, the person didn't arrive until about 15 to 20 minutes later, which was not good for me because I had someone waiting for me as I was picking up furniture. Additionally, I had done the mobile check out in order to expedite the pick up. On top of that, I was given a vehicle that did not have gasoline, and with all the "scare" about gasoline due to the hackers on the pipeline, I went to the gas station soon after picking up the vehicle and had to wait 25 minutes at the gas station as there was a long line of people, now I'm late to my destination almost an hour because all this. I put in $30 of gas to be sure I had enough, and ended up returning the vehicle with a lot more gasoline than I picked it up with, over a 1/4 of a tank versus empty I got it with. Very disappointed and this should not happen to anyone. Shame on you U-Haul, and I will definitely remember this next time I need a rental, might be better off going to Home Depot and using one of their vehicles.Jorge R.
The owners were very helpful and friendly. Property was hard to find/see due to the trucks/equipment out of site behind their home ðŸ¡.JAMES S.
always very goodMYNOR S.
Super helpful return the huge truck up the hair pin turn driveway. We were a little apprehensive, but your representative made it a very easy transaction to return. Thank you!Brenda W.
The truck was filthy and they didn't have the equipment I requested. The location was changed without my knowledge or confirmation.Shiva A.
very good serviceEnmanuel P.
Great customer serviceADDO A.
Respectfully,friendly and nice worker .Wilfredo M.
Excellent customer service.SORY S.