My only issue had nothing to do with this location or the equipment, I reserved a truck at a different location and the email from U-Haul also showed my reservation at another location and when I went there the app told me I was in the wrong place, the customer service I received from the phone number was great, and I got sent to this location, I’m just not sure how or why I wasn’t informed of the proper location prior to me going there. The change of location added 30+ miles to my rental and would have been a consideration in my decision to rent the truck. Again overall the location where I did get the truck was great, the truck was extremely clean, and the two phone calls to customer service couldn’t have been better.
William L
Gaston Mini Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaston, SC 29053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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it was after hours 6:20 pm
JOHN MExcellent experience!!
DAVID GExcellent experience. Very easy process!
David GNo body was there
CHRISTINA J