This is a no-frills U-Haul rental station that doubles as a wireless phone store, apparently. Everything went smoothly and the operator is a cool dude. I was a little miffed by the gas situation though. I was told there was "half a tank" in the truck and to return it with the same amount of gas. As I drove away, there was clearly less than a half tank - somewhere between a quarter tank and half tank. So, when returning, I put $10.00 of gas in, which brought it a hair below a half tank but certainly more than what was in there when I began. When I returned the truck, I was told the gas level was short and they would either assess a staggering $14.50 fee, or I could go add a few more gallons of gas. I chose the latter, spending another $8.00 in gas to get it to a half of tank. So let's do the math here - I drove a documented 33 miles in the truck, and a gallon of gas costs roughly $3.25 a gallon. I spent $18 on gas, which is 5 gallons of gas. Are they telling me I used 5 gallons of gas on a truck that only went 33 miles? The truck gets 6 MILES TO THE GALLON? I doubt it. All in and all though, good experience, good hours, would use again.
ROBERT S
J&L Int'l Trading LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Germantown, MD 20876
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- 4.0 Average Customer Rating
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Clean the vehicle. No parking, online check in process is terrible (U-Haul problem) Not truly on online check in process if I have to interact with someone to get the keys.
Jeffrey WTo small for Vechile
SUJEETH MMy only concern was l picked the van with half tank oil and filled the tank when l returned the van with no credit for the full tank. I wish l had credit because l bought gas for $40.
RICHARD AMy reservation was sent to a location I didn’t want at the last minute, despite making the reservation months earlier. The trailer extremely hard to access and the parking area was filled with hazards making it hard to back the trailer into the spot to return it. The office entrance was a cell phone store and was poorly marked and unclear. Add to that the fact they no longer offer trucks and I’ll likely never use Uhaul again.
JACOB Z