The agent was rude, kept throwing his phone at me saying I’m not cheating you , never accused him of it. All I did was ask if the insurance rates went up. If you asked any question he was crazy. Call customer service or don’t get the truck. Refused to check me in when I brought the truck back. I’ve rented from a different location 3 times a year for over 10 years and this was the first bad experience. I ran into this person at a laundromat next door to them that his father owns, him and another person were cussing and using inappropriate language around customers. I seriously don’t plan on renting from them again or getting gas at their station. Definitely seems to have a problem with women
CYNTHIA C
Kaseys Gas Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Germantown, OH 45327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent store. Very convenient to my location. Helpful people. I have rented here before and will again.
STEPHEN DI ordered a appliance dolly and it was not on the truck and I was charged for it
Clifford FVery convenient for us. Friendly and helpful.
RICKY WTurn in was quick and easy. Customer service was terrific.
KEVIN M