Moving Truck Rental in Gillette, WY at BK Enterprises
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Gillette, WY 82718
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Nobody in office durring buisness hours. Had to call a cell phone got a reply 5 hours later saying I didnt drop trailer off when I did. Dropped trailer of 2 DAYS EARLY AND WAS NOT EVEN OFFERED A REFUND. NO REFUND OR THANK YOU FOR FIXING WIRING AND REPLACING WHEEL BEARING. COMPLETE RIP OFF, USE ANOTHER COMPANY.KARL M.
More trucks including the 26 ft truck I reserved but they didn't have I ended up with a 20 ft truck and trailer and driving it sucked hot air was coming in from the engine bay and right onto my feet and they would get hot and no cruise control so no way to get my feet away from the hot airSean M.
These folks have a great facility, super easy to get into and drop off / pick up equipment. Very friendly, accommodating personnel, helpful and knowledgeable. These folks should be in charge of your customer service training for all UHaul dealers. Almost effortless to deal with them - A pleasure....Timothy Edward B.
Very friendly and helpful staff! Way informative and on top. Of her stuff!Shawn K.
Sell me a trailerRuth N.
The person who arranged this rental was extremely helpful, she didn't have a truck at her location, but located one elsewhere and arranged for us go pick it up. Outstanding customer service.Ves C.
Check in and check out easy and quick. Great agent!Ron B.
They worked hard to accommodate the schedule of my picking up the trailer, quick and accurate process. Was on my way in a jiffy. Drop off was equally as painless. These folks should be the model for how you train dealers to work with customers as they are clearly several notches ahead in their grasp of the checkout system and in working with customers to meet their moving needs.Timothy Edward B.
The folks here are very accommodating and customer service oriented. They seem to know the check in procedure very well and place value on your time. Drop off was effortless. Got a printed receipt a d I was on my way. These folks are happy to do business with you and clearly wanting to make sure that you know that they appreciate the business.TIMOTHY EDWARD B.
Everything went well.Courtney F.
Was super pleased with my experience renting a trailer here. Very customer service oriented and got me on the road efficiently and without any delays. Would strongly recommend these folks if you are looking for a U-Haul....Timothy Edward B.
The manager was amazing. Everytime I have rented a uhaul she gives great walk threw how to use it. This will be the only uhaul place I use.Teddric W.
Heidi was amazing!! She went above and beyond! She inspected the trailer with us, and put it down due to the fact of how horrible condition it was from us picking it up in the waters, Mi location!DUSTIN ALLEN C.
Heidi was great! We will use her again!Janelle M.
service was greatJohn D.
Keep up the good work!Michael K.
My experience was less than stellar, but not sure it's this location at fault. My reservation was updated without the dolly with no explanation so I was unsure if I was going to get the dolly at all. After no one called the night before as promised, I called the 800 number stayed on hold for 16 minutes and gave up. Went to pick up my truck and dolly and discovered the dolly was at another location that I had to go to pick up. Therefore, I had two separate transactions and took more time than I had to get both units. The tail light was out on the dolly but I went on my trip anyway, planning to have it fixed at the next town I would stop for a couple days, Grand Junction, CO. I called the Uhaul in Grand Junction and asked if they would fix the light, they nice lady on the phone said sure, bring it in, they would either fix it or swap it out for another one. When I arrived at the location, 2949 E, North Ave, the lady behind the desk was nice and said she would be with me in a minute as she had a customer. Then a man came in from the shop and asked if he could help me, I told him about the tail light and he asked me if I called roadside assistance. I said, for a tail light? He said, that's normally what I'm supposed to do, he made me feel like an idiot. He told me he would fix it but I should have called roadside assistance. He told me to step aside and wait so he could wait on next customer. I stepped aside, waited a few minutes, then left.KELLY C.
This facility was closed during my drop-off so there wasn't any interaction.Jenny M.
Heidi was so helpful with our constatn questions and changesGina C.
Fantastic customer service! She handled my next reservation and made it so easy. Nice big lot to park in.Mike O.
Very thankful that they had the equipment I needed. Very helpful and friendly.John M.
This was my fifth rental through this location and it has been exceptional every time. Location is clean, great customer service, just a great place to do business. I wish my experiences with other local businesses would be this good.Randall R.