I suggest improving your system to better ensure inventory accuracy at U-Haul locations. I had a confirmed reservation at the Glen Burnie store, but after driving for two hours, I was told the truck was not available. I then had to make another reservation and go to a different location. Although my reservation was guaranteed, I did not receive the promised $50 compensation, which is very disappointing. Additionally, the truck I eventually received was not clean. The next day, I noticed a dirty rag on the passenger seat, dirt on the steering wheel, and a forgotten package left in the back of the truck. I have taken photos and can provide them if needed. Overall, I am not satisfied with this experience. I would strongly recommend that customers double-check availability before going to pick up their trucks.
FATIH K
Cruiser Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glen Burnie, MD 21060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Personnel were great and very helpful. Have been here a couple of times and the gentleman has always been great.
STEVEN BVery nice and easy transaction, the guys at the Dover Rd location had me out the door in 15 min.
GILBERT BDropped off at night. The app and online process did not as work as intended but was still able to get done what I needed
Joseph KAtmosphere is amazing and the gentlemen are so helpful. I will be returning and sending other business here. Best riding U-Haul I’ve experienced.
Ranija G