The app did not work for dropping off, there is no person at this location so I could not speak with anyone. The App to do self pick up was terrible and there was no key for the lock.
Cody H
Cats Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenwood Springs, CO 81601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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The self service pick up is terrible. Imagine.. Anytime someone rents a vehicle, it is probably a stressful situation. I had to wait at least an hour to get my Driver's license uploaded as the app did not work on my iPhone. I ultimately had to go to your website and scan my docs. It was not a good way to run a business.
Rusty Sbelow poor for this location. Do not use this location. they were not present at pick up time. the address for the location is NOT where the trucks are stored. The app is NOT user friendly. The reservation did not store the drivers name and that made it a huge hassel for truck pick up
scott kDon't rent me a 15 foot truck and then the next day tell me you're picking up a 20 foot truck. Don't charge me for things that didn't happen.
Christopher WI specifically arranged a pickup .5 miles from my house since they charge for mileage, then they moved my pickup location to 15 miles away. My mileage total went from maybe $3 to now $40, meaning my bill almost doubled. There was no reason given for the change in pickup location.
Samuel F