I specifically arranged a pickup .5 miles from my house since they charge for mileage, then they moved my pickup location to 15 miles away. My mileage total went from maybe $3 to now $40, meaning my bill almost doubled. There was no reason given for the change in pickup location.
Samuel F
Cats Towing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glenwood Springs, CO 81601
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The truck was not clean and did not have my requested items ready. The guy had to come over from another location to clean this. It took over 45 minutes to get ready while my moving crew was waiting on site. I spoke with three different customer service people finally the manager and all they could do is offer me $50. Unacceptable this location is a joke.
Jason SIt’s in a funky place but Google Maps worked great.
Patrick MU Haul was dirty
Lisa S