The person who read the gas gadge on return did not know what they they were doing. They spent 15 minutes in the truck with the truck running and still couldn't figure it out. I drove the truck a total of 9.4 miles, paid $12.99 up front for milage and and was charged an additional $20.99 for gas. $34.00 for gas to drive 9.4 miles in a truck I rented for 4 hours and returned in 2. Ripped off by a poorly trained service agent who couldn't even explain what they were doing.
ATHENA A
All Storage LLP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grand Forks, ND 58201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great Service and well maintained and functioning equipment
OLUSEGUN TMy reservation was changed 11 minutes AFTER my scheduled pick up time (and I was notified via email instead of a call or anyone explaining anything). Was changed to a different pick up location and different, more expensive truck. Then before getting to the different location, I received another email saying my reservation was cancelled. Once I got there they couldn’t undo that but did have the bigger truck for me rent as a “walk in”, again at the higher rate.
CHRISTINA KWe needed a jack to load and offload the trailer off our vehicle. We were told to drive to a different location to see if we could get one’. The other U-Haul said they only have one and that we shouldn’t have been sent over town. We took trailer back and got charged there was no sympathy for the waste of our time, which could’ve been told up front. Extremely irritated. Delayed us by over 3 hours total that day!
MARK HAdvertise that they also bill mileage as well.
Javier S