Customer Reviews for All Storage LLP
(U-Haul Neighborhood Dealer)

96 reviews

695 S 47th St   Grand Forks, ND 58201

(701) 772-7171

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(701) 772-7171

695 S 47th St
Grand Forks, ND 58201

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 9 am–4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Excellent customer service from the first phone call to the man who met me at the drop off Thank you U-Haul I remember U-Haul as a kid 50 + years ago. You have adaped to change market conditions very well.

Jeff A 
Rating:
5.0

Nothing to improve upon, very well run and very customer focused.

Brian P 
Rating:
5.0

Customer did not leave a comment.

Tianna H 
Rating:
5.0

Customer did not leave a comment.

Andrew C 
Rating:
5.0

Customer did not leave a comment.

Selvin S 
Rating:
5.0

The Uhaul people at Grand Forks was great. The corporate customer service people confused everything.

Donna Q 
Rating:
5.0

Customer did not leave a comment.

Nicolas P 
Rating:
5.0

Customer did not leave a comment.

Richard K 
Rating:
5.0

Customer did not leave a comment.

Dale h 
Rating:
5.0

Getting verified through the mobile app took way too long.

Marisol R 
Rating:
5.0

Customer did not leave a comment.

Greg Z  |  Overall Experience 
Rating:
4.0

the picking up the truck process was atrocious. it took an hour of my time. i was very stressed out because of it. the app and pick up self needs a lot of work.

Britian H 
Rating:
5.0

Staff was very friendly and helpful. Will definitely use this facility when I have storage needs again.

Alan H  |  Overall Experience 
Rating:
3.0

The hours on their webpage and U-Haul’s app said open till 4:00. I got there a little after 3:00 and no one was there. Felt very uncomfortable dropping and going without a live person to check me in.

Bob H 
Rating:
2.0

I recognize it is difficult to staff locations, but the website says the location is open until 5. I got a text from UHaul requesting to return our equipment early so other families can use it. I called the location before 430 and left a message and got to the location prior to 5 but no one was available. the hours on the store front said it opened at 8 a.m., but didn't actually open the next day until 9.

Paul W 
Rating:
5.0

All Storage found a trailer for me when no one else could! They were simply first rate!

PAUL P 
Rating:
5.0

Customer did not leave a comment.

Brianna R 
Rating:
5.0

My experience on my rental was above expectations

Paul K 
Rating:
3.0

Not much done here other than dropping it off. Not much inspecting or helping unhook which is something that I appreciated at Shone's.

Zenon M 
Rating:
5.0

Great people!!!

Shawn W 
Rating:
5.0

Customer did not leave a comment.

Brandon W 
Rating:
5.0

Fantastic experience. She was great to work with.

Angela H 
Rating:
5.0

Have more people like this gentleman working in all your stores!

dave d 
Rating:
5.0

Honestly this was a great storage facility. We had a couple different units. The staff was always very helpful answering questions, fixing anything that was wrong, and communicating. They always answer the phone and usually can help you with whatever you are calling about right away! I would highly recommend and we will use in the future. Thank you!

Trena L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathanael R 
Rating:
5.0

Customer did not leave a comment.

Brad R 
Rating:
3.0

Customer did not leave a comment.

Korby S 
Rating:
2.0

The tank wasn't full. There was no third seat for my passenger when I was told prior to pick up that it did. There was a bag of garbage in the cab area and there was no snow or ice scraper for the windahield. The passenger door seal made so much noise while driving, we tried to use tissue to help reduce sound, to no avail. Not pleased with this whole experience.

Tim Z 
Rating:
5.0

Thank you

RICHARD G 
Rating:
5.0

Allow the option for extended borrowing. Due to the military move and their timelines, I couldn't get the equipment back in 5 short days and because of that I'm charged extra through no fault of my own

Chandra S 
Rating:
5.0

I was very disappointed that the truck did not come with a full gas tank. It is difficult, if not near impossible, to return a partially filled vehicle with the same amount of gas as when it was picked up.

Neil G 
Rating:
5.0

We needed short term storage. Your facility was perfect. Very safe and secure. Thank you

James H  |  Overall Experience 
Rating:
4.0

Very nice & helpful person in the office.

Rick E 
Rating:
5.0

Customer did not leave a comment.

David C 
Rating:
3.0

Customer did not leave a comment.

Kurt W 
Rating:
5.0

Customer did not leave a comment.

Jay G 
Rating:
5.0

Customer did not leave a comment.

JAMES W 
Rating:
5.0

Customer did not leave a comment.

Travis M 
Rating:
5.0

You were great thank you

ROSA O 
Rating:
3.0

Let people clearly know that equitment exact equitment at exact location is not guaranteed. Make sure you are not charging customers extra unasked for fees, and when they ask to get them removed remove them.

BRANDON N 
Rating:
3.0

Customer did not leave a comment.

Jon R 
Rating:
4.0

The inside needed wiped down.

donna p 
Rating:
5.0

Super friendly staff and I would definitely recommend using them to my friends and family!!!

Paul D  |  Overall Experience 
Rating:
5.0

Good storage business. David was great. Highly recommend

Randy M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JANET E 
Rating:
5.0

Let us use the trailer that was gathering snow in the lot on very little notice and saved me 2 hours of driving to another location

ARJAY E 
Rating:
5.0

Customer did not leave a comment.

JUSTIN G 
Rating:
3.0

Truck wheel bearing nearly came off while I was on the highway. Autoshop said it was held on by the break clamp only. That is not a well maintained truck

KOLE D 
Rating:
2.0

The tow dolly was missing the right tail light at time of pickup. The chains for below the car also were missing the rubber stopper. The staff was great but the equipment was in poor shape.

Jacob L 
Rating:
5.0

Customer did not leave a comment.

Adelaido A 
Rating:
5.0

Excellent customer services and helpful. Very satisfied thank you.

Mawlid A  |  Overall Experience 
Rating:
5.0

The only comments I have are for the uhaul company itself. This location was great.

Maddison L 
Rating:
5.0

Everything was great! Easy in, easy out. Thanks for everything!

Morgan S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kody B 
Rating:
5.0

Customer did not leave a comment.

Charles K 
Rating:
5.0

Customer did not leave a comment.

DANA S 
Rating:
4.0

Customer did not leave a comment.

FRED D 
Rating:
3.0

Lights didn't work

SCOTT D 
Rating:
1.0

Reviewing my receipt and notice a 10.00$ fee for 'Missing/damage' fee?! Upon my return of the trailer - it was inspected and the attendant did not mention it to me. Yet you proceed to swipe 10.00$ off my account . Fraudulent behavior

LINET A 
Rating:
3.0

Customer did not leave a comment.

SARAH K 
Rating:
3.0

The gentleman I talked to prior to dropping the truck off and after dropping the truck off had no customer service skills whatsoever. When he answered the phone it was just hello. I wasn't certain if I got a hold of U-Haul or not I had to ask.

Karin V 
Rating:
3.0

was a little uncomfortable leaving the truck without a person there

Sovi H 
Rating:
3.0

Improve your customer communication throughout the process and your atrocious business model.

PER W 
Rating:
1.0

Have a person present for checkout and return.

Brian R 
Rating:
5.0

Customer did not leave a comment.

amanda m 
Rating:
5.0

This was a great experience. I was able to rent the equipment and return it with no issues.

SIRYVONNE B 
Rating:
1.0

Tell a customer the full check in/out process especially when there is no one in the building to help. I was not aware of certain policies for checking out, like taking a picture of the odometer. All I was told was to lock the door and put the key in the security box. Even a 'don't turn in the key until the online return process is done' would have been helpful.

Montanna B 
Rating:
3.0

Have someone available on site for the pick up. I had to do everything over the phone.

Jon P 
Rating:
4.0

Customer did not leave a comment.

LEWIS I 
Rating:
4.0

Customer did not leave a comment.

Scott D 
Rating:
5.0

Great place

Jenny S  |  Overall Experience 
Rating:
2.0

Order was cancelled by something, calling corporate they would not tell me who cancelled the order so I had to rearrange a complete trailer pickup 2 hours before my move. Business was closed during business hours so he could "go on vacation"

Ryan B 
Rating:
5.0

Customer did not leave a comment.

KALEB F 
Rating:
2.0

The trailer is in need of some repairs The place I picked up the trailer was disorganized

STANLEY M 
Rating:
4.0

Customer did not leave a comment.

David M 
Rating:
3.0

Customer did not leave a comment.

Takesha M 
Rating:
4.0

Customer did not leave a comment.

Benjamin W 
Rating:
5.0

Great customer service

GIOVANNI M 
Rating:
5.0

Customer did not leave a comment.

Eric H 
Rating:
5.0

Customer did not leave a comment.

Anna P 
Rating:
5.0

Customer did not leave a comment.

AARON A 
Rating:
4.0

Customer did not leave a comment.

DALLAS N 
Rating:
5.0

You are doing excellent service continue

MAHAMOUD Y 
Rating:
5.0

Customer did not leave a comment.

David S 
Rating:
5.0

Customer did not leave a comment.

Nelvis N 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY O 
Rating:
3.0

Customer service took forever

justice b 
Rating:
5.0

Customer did not leave a comment.

Mike D 
Rating:
5.0

Great customer service! Process was quick and easy.

JAMES O 
Rating:
5.0

Customer did not leave a comment.

JOEL B 
Rating:
4.0

Very helpful, friendly service!

Christy W 
Rating:
4.0

They assisted us in loading the car and making sure it was secure! I did not get the truck I reserved nor did I get the pickup location i had requested. i am not sure why you switch these items with out informing me! We had to go to multiple locations to get boxes and packing supplies!

Rick M 
Rating:
5.0

I moved 4 blocks. the location where I reserved the truck is 7 blocks away from the condo. Half of the miles used were picking up and dropping off the truck. I was under the impression the truck would be at the closer office. I paid about $15 more due to mileage! not happy about that vl hesse

Vaughn H 
Rating:
5.0

Everything was great! Keep it up ??

Tammy R 
Rating:
3.0

Customer did not leave a comment.

Josiah N 
Rating:
5.0

Customer did not leave a comment.

Tracy L 
No reviews have been submitted for this location.

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