No signage, no real place to park equipment. Just a small key Dropbox on a fence next to a cardboard compactor behind the business.
Hayden C
Texas Best Smoke House 10
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grapevine, TX 76051
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Very difficult to get the keys. We called multiple times only to be put on hold for a long time. Finally the manager of the stor called a private number and got code to lock box
James MHad to get help over phone to find key pickup spot. Otherwise, decent transaction. Clean, dependable U-Haul truck.
Michael GThis experience was terrible. Incorrect information (in-person pickup and location of key box), poor app functions and requirements, and check engine light came on while driving! Please contact me on how to improve the customer experience.
amy pMy reservations weren’t set up properly. I am just thankful for the customer service rep who i got through with the second time calling. He really calmed me and made my stressful situation easygoing. So helpful. He walked me through everything with patience and ease. I wish I would’ve gotten his name.
KaTois R