We rented a 26' truck. The windshield was filthy. There was a broken control next to the headlight control and it emitted a bright blue light that was very annoying at night. This next issue is not the local facility's problem but a Uhaul issue. We rented the truck knowing that we were making two long hauls with it but returning it to the point of origin. Nothing in the reservation process asked about intended use. We drove over 800 miles. As we were on our way we noticed the keys have a hand marker written note "In Town Only". The entire trip we had the concern about whether this truck was road worthy. It turned out to be okay, but In Town Only makes me think we shouldn't have been given that truck.
Monte H
Baltzell Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Great Bend, KS 67530
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Customer Reviews
- 4.5 Average Customer Rating
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So far I have been charged twice, I will see once it goes through
TAMMIE FKinda unorganized trailer parking and so not real impressive for pickup or drop off. Also no one helps you get your trailers. It’s all on your own. Again, I can hook up and unhook a 4x8 trailer but you are responsible to find the trailer and hook up on your own. The trailers are not parked in an area where they can view what is going on. But maybe they have cameras. I’m glad to have them available to rent or drop off trailers. The people are nice.
JUDY SActually rent out what people ask for.
Melinda MBiggest problem overall is Uhaul itself. I should NOT have had to drive over an hour to pick up a truck i reserved weeks before.
JESSI W