The owner at reservation was not prepared, organized, or friendly. I purchased to rent a dolly that wasn’t even available on site which was a huge inconvenience. When I first got to the truck, I arrived late and yet the manager still was saying he didn’t see my reservation and advised me to find another one. The customer service was trash and overall, I just will not rent from this location again.
Samia H
A2Z Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greensboro, NC 27405
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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Unsafe drop off location There was an altercation between staff and customer that involved a weapon. I was afraid to go in
Melannie GThe young man who checked me in was wonderful.. Keep in mind I brought the truck back at a bad time . It was a Sunday evening and it was the only one open...so for that they deserve a lot of credit!
KATHY PI waited 2 hours for the man to show up for my 1pm reservation!
Akilah MU-Haul knowledgeable people were not at this location which required the cashier to call someone and that person called Lori with U-Haul who in turn called my mobile. I then had to put the cashier on my phone with Lori to complete the release of the rental. This took over 30 minutes.
DEREK R