I was charged a cleaning fee and the U-Haul was clean. I looked at my statement and they charged me 50 extra dollars only to look at my bank statement and they took out 80 instead
Requetia T
Sentry Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, GA 30222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very friendly and courteous
kim aI rented a Uhaul on January 22nd for February 10th. I called the week of to inquire and ensure that the location had the vehicle I would be using. I was dismissed on the phone saying that if I reserved online and it said it was available, it was available. Well, that wasn't true. I arrived at 8:00 on February 10th only to discover that they didn't have the vehicle that I reserved. The location called corporate office to say that a location 25 minutes away had one. They would only lower the mileage by a little bit even though I would be driving to get it. At the end of it, the location had a smaller uhaul that I could switch my reservation, but they had the most difficult time locating a key. Finally found the key and I was able to leave an hour after arriving. The staff was as nice as they could be, but I was disappointed at the fact that I tried multiple things to ensure that I would have my rental at the correct location and time. Very disappointing experience with this uhaul.
Kristin MI was unable to access the UHAUL app during my check-in (minimal cell service in the area). I left the trailer where they suggested - and did my "close-out" from my house (therefore, I wasn't able to do a live photo of the trailer). I also did not receive an online receipt. Thanks- Joel
Joel MService was great. They went out of their way to insure we were taken care of.
Cliff B