I ordered a uhaul and had pick up set for pine mountain, Ga but i wasn’t notified that my pickup spot was changed. The first pick up spot was selected because it was very close to my new moving location. However the new pickup place caused me to go more miles so i was penalized having to pay more money.
QUINTERIOUS P
Sentry Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, GA 30222
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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We dropped off the truck when Century hardware was closed, but the young lady I spoke with this morning was very gracious, patient and kind assuring me that I had received an email that the truck had been checked in
LARRY TI was charged a cleaning fee and the U-Haul was clean. I looked at my statement and they charged me 50 extra dollars only to look at my bank statement and they took out 80 instead
Requetia TVery friendly and courteous
kim aI rented a Uhaul on January 22nd for February 10th. I called the week of to inquire and ensure that the location had the vehicle I would be using. I was dismissed on the phone saying that if I reserved online and it said it was available, it was available. Well, that wasn't true. I arrived at 8:00 on February 10th only to discover that they didn't have the vehicle that I reserved. The location called corporate office to say that a location 25 minutes away had one. They would only lower the mileage by a little bit even though I would be driving to get it. At the end of it, the location had a smaller uhaul that I could switch my reservation, but they had the most difficult time locating a key. Finally found the key and I was able to leave an hour after arriving. The staff was as nice as they could be, but I was disappointed at the fact that I tried multiple things to ensure that I would have my rental at the correct location and time. Very disappointing experience with this uhaul.
Kristin M