HI; no improvement needed
Christopher S
Bodega & Cafe
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greenville, NC 27858
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The equipment I rented was not in the truck and the location was not open to grieve me what I rented. Your customer service system hung up on me 3 times as the reps were trying to transfer me to someone who could help me find it. Your customer service department NEVER solved the problem. I had to find the equipment myself then drive 20 minutes each way to get it. I was 30 minutes late meeting the movers I reserved through your website.
Craig CNever rent again
Christina SRenting the U-haul was a little confusing. When I called and made the reservation the gentleman was extremely nice and I was told I would have to wait until they open to pick the truck up. When I got there it was during business hours but the store was closed. I called the number on the door and the guy I spoke to was also very helpful and he said it was a contactless pick up which was fine with me. He helped me complete and pay for the truck over the phone. The truck was completely on empty and I even commented on that with the guy on the phone. He said just to return it as I found it. I went straight to the gas station to put gas in it and got on my way.
HEATHER TBecause he told me he was still learning and it took me along time to get the truck and always it was bad at the other U-Haul place in winterville Nc because my stuff got canceled, because the women in there told me to come in today but she set it for 7/31/24, and that’s when she sent me to him on some last min and he wasn’t there and I had to get someone call him both time, but I never had this problem before it was a bad day
Nakeshia G