Great customer serviceJONATHAN M.
Moving Truck Rental in Greenville, SC at U-Haul Moving & Storage of W Greenville
Greenville, SC 29605
(& White Horse Rd Hwy 25)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Greenville, SC 29605
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the enviroment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck was dirty. The brakes were very soft and screamed every time I hit the pedal. The truck shook really bad above 50 mph.JUSTIN A.
Continue valueable serviceOPAL W.
A customer shouldn't have to pay to fill up the truck and plus pay for mileage it should be a one time fee for everything. A customer shouldn't also have to travel to another location just to pick up another truck if it's not a the location by that they reserved it at.Stella H.
Customer service was great even if the people before me were very rudeCASANDRA F.
Wait time over the phone is too long.RANDALL S.
The staff was very helpful we just have to wait in line for about 15 to 20 minutes to get service.JOSE V.
Don't remember the name of the sales person, but she was very helpful, respectful, and professional. It was a pleasure to do business with her.STEPHAN O.
Only ibservation is that there is no cruise control ( right foot get a bit tired after so many miles ðŸ˜¬) Check engine light was on from the onsetABDELKHALEQ T.
No happy with the 20dollar after hours drop off. I never knew about that and even asked where I could drop off after hrs. I call and was on hold for 45 mins before traffic answered and I'm still waiting on a call backMICHAEL C.
There was a lot waiting - not enough staff to keep up with the demandsDONALD S.
The team were very courteous and informative.Robert T.
Customer service was awesome. Jessica especially she got me in and out, although the computer had some issue because my wife had 2 different orders. She fixed it no problem. Will come back forsurenathan A.
It was goodmanuel G.
Dirty interior, grease on floorRobert H.
I left alot more gas in the truck than what it had, my mistake. Just thought I might get some kind of credit .KATHY T.
I never rented a U-Haul on this date I don't know how you got my informationMAYCOIA W.
Thoroughly inspect the enclosed trailers for locking mechanismsDEMARCUS H.
Nothing, keep up the good works.EDWINA H.
The BEST location. Very easy and efficient - this location is a pleasure to deal with.ERNEST K.
They took too much money out my acct now someone picking the phone up hanging up I been on phone hrRODNEY M.
Communication need to be better with customer service and the actual place because I was billed three different time when it's supposed to be one payment!!TURONNIE L.
Initially I had an extremely hard time with this rental. I originally made a reservation for a 10 foot truck with a car dolly for a one way trip from SC to TX. When I called the day before the move to confirm that everything was still on schedule I was told that there were no 10 foot trucks available for one way moves. I was told that I had been "upgraded" to a 15 foot truck at no extra charge. Here is where the problem started... I did not need a 15 foot truck, and the only reason that I had "reserved" a 10 foot truck was because it was the smallest vehicle that UHaul allows for towing the car dolly. I was only moving a few things and a van would have been perfect, but understood the policy so I got the 10 foot. When I complained to customer service I was told that the nearest 10 foot truck was over 25 miles away and there was nothing more that they could do because I had been "upgraded" to a bigger truck. I explained to customer service that it wasn't fair that I should have to drive an extra 50 miles when I had made my reservation for the 10 foot truck more than 2 weeks in advance. I also explained to them that "GOOD" customer service would have involved (at the very least) me getting a phone call in advance to let me know the situation so that I could have made other arrangements if I needed to. Anyway, I was passed on from representative to representative until someone found a truck that was only 8 miles away, so I agreed to go and pick it up from there. On the day of pick up, I decided to call the location an hour before pickup time just to make sure that everything was still good. Well, I was told that the person who was supposed to drop off the 10 foot truck had called in and extended their rental for an extra day. Again...I was not called by anyone to tell me that the truck that I had reserved was AGAIN nit available. Imagine had I had someone drive me to pick up the truck and then found out it wasn't available. Obviously I was livid with UHaul and the total lack of customer service and customer care. You even have on your answering service that you will be recording the call in "order to keep your promises". It wasn't until after being on hold on many different occasions for several hours total; that I was able to FINALLY speak with someone who at least seemed to care and understand about customer service. Phil Page, the local Field Service Rep. gave me a call and actually listened to what I had to say. He then looked in my file and saw where I was NEVER contacted by Uhaul to inform me of any changes. He accepted the responsibility and apologized. He told me that he couldn't make me any promises, but he would see what he could do and get back to me within an hour. When Phil called me back, he said to me "Mr. Bowling I've arranged for you to pick up your 10 foot truck at your original location tomorrow morning". This may nit seem like much, because I know that UHaul is a huge company and I'm just one of probably tens thousands of people that you had to deal with that week. But because of Phil going above and beyond, he turned what would have been a horrible message to all of my friends, family, and anyone else who would listen, into a great story about a guy at Uhaul who still believes in "GREAT" customer service. If it is at all possible, please recognize Phil Page for a job extremely well done.Kenneth B.
Over itNIKEL S.