I am not sure how to go about this. My fiance and I rented a 20 foot Truck. People were nice and professional, remted it for a couple day no problem. The problem was when we got it fully loaded we had to bungee the door down because the ramp wouldn't go all the way in. We had to tie that off as well. We had to unfortunately rent it for a couple more fays because the move in date got pushed bsck a few days. We drove 20 miles out of our way to go and show/report the broken door and ramp and they looked at us like we were crazy and said they would document it. This definitely should have been fixed or st least check to see if we were safe to go down the road but nope nothing. Just made us toll on out with broken parts and unsecured load.
JENNIFER Y
Central Georgia Auto Finance
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Griffin, GA 30223
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Customer Reviews
- 4.0 Average Customer Rating
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Customers should take time to locate a uhaul depot with personal in site. It would keep down the confusion. Very unsatisfied!!!
Dominic DThe cab of the truck did i cigarette butts on the floor and seat. I don't smoke so that was not good for me. However everything else went smooth and easy.
DESTINY BGreat Service
FELIX CI think maybe I had a third seat to the driver compartment. Also I think hand trucks should be a part of the rental house. I would like to see some type of the weekend special. Thank you for letting me voice my opinion.
RICHARD R