Great customer service.
ELIZABETH W
Bills Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hackettstown, NJ 07840
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkIt would be nice if you could pick up the trailers after hours like you can with the trucks. Bills was super easy and good to work with.
GEORGE JThe truck was left on empty. As soon as I pulled out I got an alarm for low fuel.
Kerstin BI made a reservation and provided a deposit at Bills Service Center on 27 Rte 46 E in Hackettstown, NJ 07840. However, when I arrived, the representative there stated I was not present at 8 A.M. Therefore, the representative rented my reserved U-Haul truck to another customer. As a result, my only 2 choices were to leave or rent a larger truck that costs a lot more. I did rent the larger truck. However, the cabin and windows were not wiped clean. I had to ride with the windows open to see better. The seats and steering wheel had a dirty residue on it. The truck did not ride like a van. It felt like driving in a crude truck with a failing suspension. We felt every road imperfection as it rattled and vibrated through the seats. The steering alignment felt off, and the brakes did not immediately engage.
JOHN RBills Service Center is an outstanding U-Haul Dealer! Been renting from them for 15 years. Highly recommended!!!
FOSTER M