No check-in on arrival; just told to leave trailer in weedy gravel lot. Lot is not secured. Staff left for day as we were dropping trailer. Had to call u-haul back the next day to insure we got credit for returning.
ALAN B
Western MD Outdoor Power Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hagerstown, MD 21740
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Customer Reviews
- 3.5 Average Customer Rating
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Manager that originally waited on me took a very long time to even acknowledge me and then even longer to wait on me and I was the only customer in the shop. He seemed very disinterested. I will be renting another trailer in a couple of weeks and will try to find a different location to visit.
ARNOLD CNo issues for drop off.
DIXIE BHe was very nice but I wasn’t told that my one way was only 40 miles so I went over and got changed more witch I think it was a bit expensive in the beginning I gave 177 dollars but still had to pay additional 12.95 that is a bit much just to drive this thing 45 miles and about a hour
PHYLLIS BJust wanted to mention that the sun visor clip fell off of one side while driving down the road. Was not able to do anything else with it. No complaints... just an observation.
DUANE M