The lot is a little small. The counter service was very good. The clerk was very efficient and friendly. The lock on the lock box was very hard to open. I think the weather had frozen it. It finally worked but I had nearly given up by the time it did. The little lever on the lock that was supposed to open the clasp did not. The van was good. Worked well except the driver's door was hard to close. It is nearly brand new (the van) so it should be looked into as it should be under warranty.
Pat D
Envoy
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8P1B9
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Customer Reviews
- 3.0 Average Customer Rating
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Easy rental!
Ivan VFloors of the cab and back were quite dirty. Mobile booking and return process was overly complicated and time-consuming.
Paul HThe location was supposed to open at 10:00 for pickup. But, location didn’t open until 10:20 as staff were late. Also, when dropping off there were no available parking spots to leave the Uhaul in so drop off was difficult. Parking lot is too busy and too small to be a U-Haul location.
LISA HApp is not user friendly.
Ali E