Terrible expérience. The guy had me wait 1.5 hours for my booking. Then told me I only had 6 hours not 24. Then charged me extra for gas even though I booked a closer location and this location forced me to add 30kms to my trip. I will never use uhaul again.
JOSEPHINE C
Stop N Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hamilton, ON L8E2X3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The process of picking up the vehicle took longer than usual.
Mohammed IMake sure the people are trained to rent out Uhaul trucks.
DANIEL DThe employee assisting me appeared unsure about the correct steps to check in, resulting in delays and inconsistent information. The overall experience suggested a lack of proper training or understanding of the check-in system.
DRAGO FThe worst experience ever. Would never go back to this stop shop place. They had no idea what to do took them 45 mins to check us in and another half hour to check us out. They kept taking pictures of our personal info with their personal cell while getting trained on the phone. Would never go back there again. We’ve rented from UHaul before no issues but would not go to their affiliate locations Stop Shop ever again.
VIRGILIO M