The locks were switched so i waited an hour trying to get in horrible then the lock was very rusted. The truck engine light was on.
Elizabeth V
Peculiar Treasures Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hammond, IN 46320
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Very unorganized. Asked me for my credit card multiple times after I explained that I had already paid for the truck and showed them my receipt . I was told that I couldn’t have a printed copy of my transaction because their printer takes 45 minutes to print. While I was waiting, I was asked multiple times to buy other merchandise in the store that I did not want. It took almost 45 mins to complete the return and be on my way. My daughter goes to college in Hammond and I thought renting a U-Haul would be a time saver but ended up being a pain. We will think I wove before doing this again.
LOUIE KI did not appreciate in having my pick location changed two days before picking up the truck.I has a reservation for over a month. The new location did not have any moving blankets that were also reserved.
Charles JVery excellent experience overall!
ashley cWhen I received the truck they didn’t open the back for me to look inside, the check in process took forever and every other location I went to didn’t take this long, lastly the mirror was broken. I didn’t notice the mirrors were broken until I started driving and the mirrors turned all the way backwards I couldn’t see any cars behind me the whole ride which is very unsafe. Luckily when I called U-Haul roadside assistance was available but it delayed me because it took them an hour to come. This could all be prevented if they actually check their trucks.
sikira B