I’ve made four phone calls already and I’ll have to call again today to have the bill adjusted as I did not want to pay for insurance for the trailer. I wasn’t able to dissect it on the app during the initial booking so I called in and let them know my situation. The insurance went back on my bill and when I went to rent the trailer, I told the guy I didn’t want it and he couldn’t remove it either. This is getting to the point where the Better Business Bureau should be notified. The system is working against the customer!
Dean P
Royal Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hammonds Plains, NS B4B1P6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was charged higher per km price, the vehicle was not clean, and was not even asked for insurance but I was charged for it. I was also charged a cleaning fee of 25 dollars and there was just a single piece of paper shown in pic shared. Highly unprofessional and not recommended.
GUARAV BYou’re asking the wrong questions on the CSAT. The issue has been your system that added upsell products that I didn’t want sneakily which I had previously removed (SafeTrip and some others), which ended up increasing the price by over 30% of the original quote.
NICKOLI RStraight up misrepresented the amount of fuel after I returned here. $47 dollars later I will not use this location again. Keep it. I learned what I needed to learn.
JACOB FGreat staff very friendly and helpful.
NORMAN R