Horrible customer service and experience. Definitely not going there ever again
ASHTEN P
Wingate By Wyndham Kansas City
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Kansas City, MO 64117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Customer Service was phenomenal
TIFFANY AThe drop off was a little unusual in that it was combined with a hotel operation. I wasn't sure I was in the correct place. It all worked out. No issues.
THOMAS KI picked up the trailer on Parvin Road in Kansas city Missouri- I told the guy that the trailer tires were bad and he said they are fine. He would not let me take any of the other 2 trailers that were in the lot. I Had a blow out on the interstate in the middle of New Mexico! The repair driver said both tires were bad and he replaced both. When we went to empty the trailer all my things had grease on the bottom from the floor. It was obviously not cleaned before I took it! When I called the location- while waiting for the tire repair person- he had Very bad customer service and was extremely rude and dismissive of me.
PATRICIA PExtremely professional and convient America needs to get back to this type of service. 24Hrs is amazing for people who work off hours. Military and Law Enforcement is my life, so this location is great, please get more 24 HR operations.
JALEN W