I arrived for at 9:50 a.m. for a 10:00 reservation. I ended up calling U haul because no one was there but I signed up for 24/7 service. The U haul rep (Wendy) called the guy from Thelma’s place and he said that he was in the place and didn’t see me. Wendy ended up calling him back and said that he was 7 minutes away. The guy finally arrived at 11:05 a.m. Stay away from this place. Customer service is horrible and you’re certainly going to be late!
Angeline G
Thelma's Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, SC 29924
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Customer Reviews
- 3.0 Average Customer Rating
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Good experience
James BThe pick-up and drop-off were fine but your customer service representative was absolutely horrible.
Tylar EThe guy is not there when he said he would be!
Ada Snothing
Stephen G