Were reserved a truck and trailer from the Port Royal Location, then were told the day of pick up that we would have to travel an hour away to pick up the truck and they were not sure if they had a trailer. We drove to Hampton and the trailer we wanted was not on the books so we could not take it so we asked for a different one that was full of rotting trash and mattresses. First he told us we could not have it then changed his mind and emptied the trailer and let us take it. We were not able to purchase boxes or given blankets at this location.
SUSAN H
Thelma's Place
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Hampton, SC 29924
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Updated business hours
Shameka BMake sure the store is open when you have a scheduled pick-up time of 10:00 so the customer does not have to call the number on the door and wait almost 30 minutes for the person to get to the store and actually be able to pick up the truck. Make sure the people on the phone have the rental information so you don't have to go through the entire process again to rent the truck you reserved three day prior.
Burt MI rented a motorcycle trailer. It had debris inside from what looked like from a construction site. The person that I talked to on the phone was not very friendly and didn’t seem to care if she rented to me or not. I would say that she was quite rude. The gentleman who hooked up the trailer was nice though.
Dennis TThere was a terrible odor inside the trailer like something had rotted in there. No one was available at the location to help hook up the equipment or show you which unit to get. Grass was high around the units.
Kathy J