The people at the rental location were great; the truck was not and had clearly missed maintenance and reporting somewhere along the way, possibly by the prior renter. The braking system engaged every couple seconds the entire time I was driving the 36' truck, so I'm grateful I was only going 35 miles. By the time I reached my storage unit to unload, the smell of burning brakes was very strong. It had also rained en route and there were significant leaks on both sides roof halfway back, at the same distance from the from. These issues were reported to the location upon my return of the vehicle and I told them it wasn't safe to drive due to the repeated braking issue, which was causing the truck to perpetually lunge and pull back while driving. They individual in charge thanked me for letter her know and said she'd contact the service provider / technician immediately to look at the truck.
Andrew S
Harvest Feed Mill
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Harvest, AL 35749
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Customer Reviews
- 4.5 Average Customer Rating
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The whole check in process was confusing. I didn't know where to put the truck and things weren't clearly marked. Finally got through all the picture taking required but it wasn't easy. The gentleman inside was nice
WILLIAM MStaff very friendly and helpful
Karen BConvenience is more important since mileage is at a cost. No consideration given for early returns!
Syrinthia EEverything was great!
ROBERT D